Getting Started with KrabiClaw in ChatGPT

KrabiClaw lets you manage your restaurant, café, bar, tour, or local business website through ChatGPT. After connecting KrabiClaw to ChatGPT, you can ask for updates in plain language instead of editing every page, menu item, image, location, post, and setting manually.

Use this guide to understand what ChatGPT can help you manage, what information you need to provide, and which KrabiClaw workflows are available.

What you can do with KrabiClaw in ChatGPT

ChatGPT can help you manage the main parts of your KrabiClaw website:

• Create or review your site
• Update homepage text
• Change hero images and videos
• Add or edit locations
• Update opening hours
• Add phone, email, WhatsApp, and social links
• Create menus
• Add menu items
• Update prices and descriptions
• Upload and assign images
• Publish posts, offers, and events
• Connect custom domains
• Manage Google Business integrations
• Reply to reviews
• Manage Q&A
• Translate site content
• Check inquiries and bookings
• Create managed-service work requests

Before you start

You need:

• A KrabiClaw account
• A connected KrabiClaw site
• ChatGPT with the KrabiClaw connector enabled
• The site you want to manage
• Any specific details you want changed, such as menu names, prices, hours, photos, or domain names

For setup instructions, see Connect KrabiClaw to ChatGPT.

Find your KrabiClaw site

Start by asking:

“Show me my KrabiClaw sites.”

ChatGPT can list the sites available to your account. After you select a site, future requests can target that site directly.

Example requests:

“Show my sites.”
“Open my restaurant site.”
“Get details for my KrabiClaw site.”
“Show me a preview of this site.”

Manage your homepage

You can update homepage content without opening the dashboard.

Example requests:

“Update my homepage hero title to ‘Fresh Thai seafood by the beach.’”
“Change the homepage subtitle to mention sunset dining and cocktails.”
“Show me which homepage fields I can edit.”
“Set this uploaded image as the homepage hero image.”

Manage locations, hours, and contact details

KrabiClaw supports one or more business locations. ChatGPT can help create locations, update public contact details, add social links, and change opening hours.

Example requests:

“List my locations.”
“Update the phone number for my Ao Nang location.”
“Set our opening hours to Monday through Sunday, 11 AM to 10 PM.”
“Add our Instagram and Facebook links.”
“Set the WhatsApp notification number for reservations.”

Opening hours should be written as clear weekday descriptions, such as:

Monday: 11:00 AM – 10:00 PM

Create and update menus

ChatGPT can create menus, add menu items, update descriptions, change prices, reorder items, rename sections, and remove outdated items.

Example requests:

“Create a dinner menu.”
“Add these items to the seafood section.”
“Change Pad Thai to 180 THB.”
“Mark the mango sticky rice as featured.”
“Move cocktails above desserts.”
“Delete the old lunch menu.”

Menu items can include:

• Section
• Name
• Description
• Price
• Allergens
• Ingredients
• Dietary notes
• Preparation notes
• Serving notes
• Image

Upload and assign images

You can upload images and use them across your site. Images can be assigned to logos, homepage hero sections, story sections, locations, menu items, posts, and experiences.

Example requests:

“Upload this photo to my media library.”
“Set this image as the logo.”
“Use this photo as the story image on the About page.”
“Assign this image to the grilled prawns menu item.”
“Show me my saved images.”

After uploading an image, ChatGPT needs to know where it should be used.

Publish posts, offers, and events

You can create updates, promotions, and scheduled events for your website.

Example requests:

“Create a post announcing our new brunch menu.”
“Publish a 20% off seafood offer this weekend.”
“Create an event post for our Friday live music night.”
“Add a booking button to this post.”
“Publish this post to the site and Facebook.”

Post types include:

• Standard update
• Offer
• Event
• General news update

Connect a custom domain

KrabiClaw can help add and manage custom domains. ChatGPT can request the domain setup, show DNS records, sync DNS status, and set the canonical domain.

Example requests:

“Add www.example.com as my custom domain.”
“Show my domain DNS records.”
“Check if my domain is active.”
“Make this domain the primary website URL.”

Connect Google Business and Facebook

KrabiClaw can connect with Google Business Profile and Facebook. These integrations help with reviews, business information, posts, and location syncing.

Example requests:

“Check if Google Business is connected.”
“Start Google Business setup for this location.”
“List my Google Business accounts.”
“Check if Facebook is connected.”
“Sync my Facebook page information into my site.”
“Publish this post to Facebook.”

Manage reviews and Q&A

For connected locations, ChatGPT can help review customer feedback and manage public Q&A.

Example requests:

“Show recent reviews for this location.”
“Draft a reply to this review.”
“Reply to this review thanking the guest.”
“List Q&A for this location.”
“Add a Q&A about parking.”
“Update the answer for our vegan options question.”

Manage experiences and bookings

For experience-based businesses, KrabiClaw can manage bookable activities, tours, classes, and special experiences.

Example requests:

“Create a sunset boat tour experience.”
“Set the duration to 2 hours.”
“Mark this experience as sold out.”
“Show bookings for this experience.”
“Update this booking status.”

Translate your site

KrabiClaw can manage locales and translation jobs.

Example requests:

“Add Thai as a site language.”
“Estimate translation scope for Spanish.”
“Start a translation job for French.”
“Show translation review items.”
“Publish approved translations.”

Check inquiries and work requests

ChatGPT can help retrieve reservation inquiries, contact form submissions, and managed-service work requests.

Example requests:

“Show recent reservation inquiries.”
“Show contact inquiries.”
“Create a work request to update our menu photos.”
“List open work requests.”

Best practices for asking ChatGPT

Use specific instructions. Include the site, location, page, menu, item, image, or post you want changed.

Good examples:

“For my Ao Nang location, update Monday to Friday hours to 11 AM – 10 PM.”
“In the dinner menu, change grilled snapper to 420 THB and mark it as featured.”
“Create an offer post for 15% off cocktails from July 1 to July 7.”
“Set the uploaded beach photo as the homepage hero image.”

Avoid vague requests like:

“Fix my site.”
“Make the menu better.”
“Update everything.”

Safety and review

ChatGPT can make changes when you explicitly ask it to. Review important changes before publishing, especially:

• Domains
• Business hours
• Prices
• Menu availability
• Posts and promotions
• Review replies
• Translations
• Public contact information

Related docs

• Connect KrabiClaw to ChatGPT

Recommended next docs:

• Manage menus and menu items
• Upload and use images
• Publish posts, offers, and events
• Manage locations and opening hours
• Connect a custom domain
• Connect Google Business Profile
• Manage reviews and Q&A
• Translate your website