Terms of Service

Last updated: September 25, 2026

Welcome to Krabiclaw.

These Terms of Service ("Terms") govern your access to and use of Krabiclaw's commerce platform, websites, merchant dashboards, storefronts, ordering, booking and reservation tools, payment integrations, analytics, messaging, integrations, Model Context Protocol ("MCP") services, and other products and services we make available (collectively, the "Services").

Krabiclaw is operated by Aurelox LLC, a Utah limited liability company, doing business as Krabiclaw ("Krabiclaw," "we," "us," or "our").

By creating an account, accessing a merchant dashboard, subscribing to a paid plan, connecting an integration, or otherwise using the Services, you agree to these Terms.

If you use the Services on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms. In that case, "you" and "your" refer to that entity.

These Terms apply primarily to merchants, businesses, organizations, developers, agencies, partners, and other persons using Krabiclaw to operate or manage a business. Customers who purchase goods or services from a Krabiclaw-powered merchant generally contract directly with that merchant rather than with Krabiclaw.

Your use of the Services is also subject to our Privacy Policy, Acceptable Use Policy, and any additional terms presented for particular Services or third-party integrations.

Table of Contents

1. Account Terms
2. Account Ownership and Authorized Users
3. Krabiclaw's Rights
4. Your Responsibilities
5. Merchant Sales and Customer Relationships
6. Fees, Subscriptions, Payments, and Taxes
7. Stripe Connect and Merchant Payments
8. Confidentiality
9. Warranties, Liability, and Indemnification
10. Intellectual Property and Your Materials
11. Third-Party Services, Integrations, and MCP
12. Communications, Analytics, and Tracking Tools
13. Privacy and Data Protection
14. Term and Termination
15. Changes to the Services and Terms
16. General Conditions

1. Account Terms

1.1 Eligibility

To create or control a Krabiclaw account, you must be the older of:

1. eighteen (18) years old; or
2. the age of majority in the jurisdiction where you reside and use the Services.

The Services are intended for business and commercial use. You may not open or use a merchant account primarily for personal, household, or family purposes.

1.2 Account Information

You must provide accurate, current, and complete information when creating and maintaining your account.

We may require information concerning you, your business, your ownership or authority, your contact information, or other information reasonably required to provide the Services, comply with law, prevent fraud, resolve account disputes, or enable third-party services.

You must promptly update information that becomes inaccurate or incomplete.

1.3 Account Security

You are responsible for:

• maintaining the confidentiality and security of your credentials;
• securing devices and accounts used to access Krabiclaw;
• configuring appropriate permissions for your users;
• activity occurring through your account or authorized integrations; and
• notifying us promptly if you become aware of unauthorized access.

You may not share credentials in a manner that circumvents account, permission, or subscription restrictions.

We may require additional authentication or security measures where we determine they are appropriate.

1.4 Communications

The email address associated with your account may be used for account, billing, security, legal, operational, and transactional communications.

You are responsible for maintaining an email address capable of receiving communications from us.

Where you enable additional communication channels, such as WhatsApp or another messaging service, we may also communicate with you through those channels in accordance with your settings and applicable law.

1.5 Technical Restrictions

You may not:

• circumvent access, billing, usage, security, or technical restrictions;
• interfere with the operation or security of the Services;
• gain unauthorized access to another account, organization, site, system, or network;
• probe or test vulnerabilities without our authorization;
• introduce malware, malicious code, or destructive functionality;
• reverse engineer or attempt to derive source code except to the extent such restriction is prohibited by law;
• resell access to the Services except through a program expressly authorized by Krabiclaw; or
• use automated systems in a manner that materially burdens, disrupts, abuses, or circumvents the Services.

Authorized APIs, MCP connections, webhooks, integrations, and other interfaces may be used in accordance with their intended functionality and applicable documentation.

2. Account Ownership and Authorized Users

2.1 Organization Owner

Krabiclaw accounts may contain one or more organizations, sites, or locations.

The person who creates an organization or is otherwise designated as its owner may have authority to administer the organization ("Owner").

If you create an organization on behalf of an employer, client, business, or other entity, you represent that you have authority to act for that entity.

2.2 Authorized Users

Depending on the Services and plan, an Owner may authorize additional users, including administrators, editors, team members, employees, agents, contractors, agencies, or other representatives ("Authorized Users").

You are responsible for:

• deciding who may access your organization;
• assigning appropriate permissions;
• removing access when it is no longer appropriate; and
• the acts and omissions of your Authorized Users in connection with the Services.

Actions performed by an Authorized User within permissions granted by your organization will be treated as authorized actions of your organization.

2.3 Account and Ownership Disputes

We may request documentation or other information to determine account or organization ownership or authority.

If ownership or authority is disputed, we may temporarily restrict access, suspend changes, preserve the existing state of an account, or take other reasonable measures while the dispute is resolved.

We may transfer control of an account or organization where we reasonably determine that another person or entity is entitled to control it.

Krabiclaw is not required to adjudicate private ownership, employment, partnership, shareholder, or contractual disputes.

3. Krabiclaw's Rights

3.1 Service Availability and Features

The Services may contain different features, limits, integrations, or capabilities depending on plan, location, merchant type, configuration, availability, or other factors.

We may add, modify, limit, replace, discontinue, or make unavailable any part of the Services.

We do not guarantee that any particular feature, integration, template, provider, API, model, sales channel, payment method, or third-party service will remain available.

3.2 Refusal or Removal

We may refuse, restrict, suspend, remove, or disable access to content or functionality where we reasonably determine that it:

• violates these Terms or our Acceptable Use Policy;
• violates applicable law;
• infringes third-party rights;
• presents fraud, abuse, security, payment, reputational, or operational risks;
• interferes with the Services or other users; or
• requires action in response to a valid legal process or governmental request.

3.3 Competition and Exclusivity

The Services are not exclusive.

We may provide Services to businesses that compete with you.

We will not use your Confidential Information for another merchant's benefit except as otherwise permitted by these Terms, our Privacy Policy, or applicable law.

3.4 Platform Integrity

We may take reasonable technical and operational measures to protect the Services, customers, merchants, third parties, and Krabiclaw, including fraud detection, rate limiting, security monitoring, content controls, account restrictions, and transaction controls.

4. Your Responsibilities

You are responsible for your business, storefronts, Materials, products and services, customers, Authorized Users, integrations, and use of the Services.

You must comply with all laws, regulations, rules, orders, licenses, permits, and third-party rights applicable to:

• your business;
• the jurisdictions in which you operate;
• the products and services you advertise or sell;
• your marketing and communications;
• your processing of customer information;
• your taxes;
• your customer relationships; and
• your use of Krabiclaw.

4.1 Merchant Disclosures

You are responsible for making legally required information available to your customers, which may include, as applicable:

• your business identity and contact information;
• terms of sale;
• privacy notices;
• refund, return, and cancellation policies;
• shipping or fulfillment terms;
• booking or reservation policies;
• subscription terms;
• recurring payment disclosures;
• pricing and taxes; and
• legally required licenses, disclaimers, notices, or disclosures.

4.2 Your Products and Services

You are responsible for ensuring that anything you sell, advertise, publish, book, reserve, promote, or otherwise offer through the Services is lawful and accurately described.

Krabiclaw does not approve, certify, warrant, inspect, or guarantee merchant products or services merely because they appear on a Krabiclaw-powered site.

4.3 Legal and Professional Services

If you use Krabiclaw in connection with legal, medical, financial, tax, professional, regulated, licensed, or other advisory services, you remain solely responsible for complying with professional rules, licensing requirements, advertising restrictions, confidentiality duties, conflicts rules, disclaimers, and other obligations applicable to your profession.

Krabiclaw does not provide legal, medical, accounting, tax, investment, or other professional advice merely by providing software used by professionals.

5. Merchant Sales and Customer Relationships

5.1 Merchant of Record

Except where we expressly agree otherwise in writing, Krabiclaw is not the seller or merchant of record for goods or services sold through your Store.

A contract for the sale or provision of a merchant's products or services is directly between the merchant and its customer.

You are responsible for all aspects of that relationship and transaction.

5.2 Merchant Responsibilities

Your responsibilities include, as applicable:

• setting prices;
• describing products and services accurately;
• determining availability;
• accepting or rejecting bookings, reservations, and orders;
• providing goods or services;
• fulfillment and delivery;
• customer support;
• cancellations;
• returns;
• refunds;
• warranties;
• taxes;
• disputes;
• chargebacks;
• fraud involving your transactions;
• consumer-protection compliance;
• required disclosures;
• accessibility obligations; and
• compliance with laws governing what you offer or sell.

5.3 Customer Disputes

Krabiclaw is not required to intervene in a dispute between you and your customer.

We may provide software, records, communication tools, payment information, or other functionality that assists with a dispute, but doing so does not make Krabiclaw a party to the underlying transaction.

5.4 Pricing and Availability

You are responsible for ensuring that prices, inventory, availability, booking times, capacity, policies, and other merchant information maintained through the Services are accurate.

The Services may prevent a transaction when required data is missing, inconsistent, unavailable, or otherwise fails platform validation.

6. Fees, Subscriptions, Payments, and Taxes

6.1 Plans

Krabiclaw may offer free and paid plans.

Features, usage limits, support levels, pricing, billing intervals, and other plan terms are those displayed on our pricing pages, checkout flow, dashboard, order form, or other applicable purchase interface at the time you subscribe.

A free plan does not guarantee that any particular feature or usage level will remain free indefinitely.

6.2 Subscription Billing

Paid subscriptions are billed through Stripe or another payment provider designated by Krabiclaw.

Unless otherwise stated at checkout, subscriptions renew automatically for successive billing periods until cancelled.

You authorize us and our payment providers to charge the payment method associated with your account for applicable subscription fees, taxes, and other amounts you authorize.

6.3 Cancellation and Downgrades

You may cancel or downgrade a paid subscription using the billing controls made available through the Services.

Unless otherwise stated, a cancellation or downgrade takes effect at the end of the then-current paid billing period.

Cancelling a subscription does not automatically delete your Krabiclaw account, organization, storefront, or data.

You may be required to cancel an active paid subscription before deleting an organization or account.

6.4 No Refunds

Except where required by law or expressly stated otherwise by Krabiclaw, fees paid to Krabiclaw are non-refundable.

We do not provide prorated refunds or credits for:

• partial billing periods;
• unused subscription time;
• account inactivity;
• downgrades;
• discontinued use; or
• termination resulting from a violation of these Terms.

6.5 Failed Payments

If we cannot collect amounts due, we may retry payment, limit paid functionality, downgrade an account, suspend access, prevent additional purchases, or terminate affected Services.

You remain responsible for amounts properly incurred before suspension or termination.

6.6 Platform and Transaction Fees

Krabiclaw may charge platform, application, payment-related, transaction, usage, or other fees in connection with merchant sales or other Services.

Any such fees will be disclosed through the applicable plan, pricing page, dashboard, checkout flow, payment configuration, or other relevant Service before they apply.

By using a Service after an applicable fee has been disclosed, you agree to pay that fee.

6.7 Taxes on Krabiclaw Fees

Fees charged by Krabiclaw are exclusive of taxes unless expressly stated otherwise.

Where we are required to collect taxes on our Services, we may charge those taxes in addition to the applicable Fees.

Where we do not collect a tax that applies to your purchase of our Services, you are responsible for determining and satisfying your obligations.

6.8 Taxes on Merchant Sales

You are responsible for determining, calculating, collecting, withholding, reporting, and remitting taxes, duties, assessments, fees, surcharges, and similar amounts arising from sales made by your business.

Any tax calculation or related tool made available through Krabiclaw is provided as software functionality and is not tax advice.

7. Stripe Connect and Merchant Payments

7.1 Stripe Services

Krabiclaw uses Stripe for certain payment, subscription, and merchant-payment functionality.

Stripe is a third-party service provider.

Your use of Stripe services is also subject to the terms, policies, requirements, restrictions, and account rules imposed by Stripe.

7.2 Connected Accounts

When you enable merchant payment functionality, Krabiclaw may create, connect, or administer a Stripe connected account for your organization.

You authorize us to provide Stripe with information necessary to:

• create or connect the account;
• initiate onboarding;
• configure payment capabilities;
• process transactions;
• obtain account status;
• receive compliance requirements;
• facilitate payouts;
• collect applicable fees; and
• operate the integration.

Stripe may require additional business, ownership, bank, identity, tax, or verification information directly from you.

Krabiclaw does not control Stripe's verification decisions, payment capability decisions, reserve requirements, payout schedules, account restrictions, or other decisions made by Stripe.

7.3 Payment Processing

Payment-card and related financial information may be collected and processed directly by Stripe.

Krabiclaw does not require merchants to provide full card numbers or card security codes directly to Krabiclaw where Stripe-hosted payment functionality is used.

7.4 Merchant Transaction Liability

You are responsible for amounts arising from transactions conducted for your business, including:

• refunds;
• reversals;
• chargebacks;
• disputes;
• fraudulent transactions;
• negative balances;
• fines or assessments arising from your conduct;
• customer claims;
• merchant taxes; and
• other transaction liabilities attributable to your business.

To the extent permitted by applicable law and the applicable payment arrangement, you authorize Krabiclaw and its payment providers to collect, deduct, offset, debit, or recover amounts you owe in connection with these liabilities from balances, payouts, reserves, payment methods, or other amounts payable to you.

If Krabiclaw pays or becomes liable for an amount arising from your merchant transactions, you agree to reimburse Krabiclaw for that amount unless the liability resulted from Krabiclaw's own breach of these Terms.

7.5 Payment Availability

Krabiclaw does not guarantee that:

• a payment will be authorized;
• funds will be available;
• a payout will occur by a particular time;
• a payment method will remain supported; or
• Stripe or another provider will continue providing service to you.

8. Confidentiality

8.1 Confidential Information

"Confidential Information" means non-public information disclosed by one party to the other that a reasonable person would understand to be confidential based on its nature or the circumstances of disclosure.

Confidential Information may include:

• customer information;
• business plans;
• pricing;
• financial information;
• non-public product information;
• software;
• source code;
• security information;
• credentials;
• operational information;
• technical processes;
• trade secrets; and
• non-public commercial information.

8.2 Protection and Use

Each party will:

• use the other party's Confidential Information only as reasonably necessary to perform or receive the Services or exercise rights under these Terms;
• take reasonable measures to protect it; and
• disclose it only to personnel, contractors, service providers, professional advisers, or agents who have a legitimate need to know and are subject to appropriate confidentiality obligations.

8.3 Exclusions

Confidential Information does not include information that the receiving party can demonstrate:

• was already lawfully known without confidentiality restriction;
• becomes public without breach of these Terms;
• is independently developed without use of the other party's Confidential Information; or
• is lawfully received from another source without confidentiality restriction.

8.4 Required Disclosure

A party may disclose Confidential Information where required by law, regulation, court order, subpoena, or other valid legal process.

Where legally permitted, the receiving party may notify the disclosing party before making a compelled disclosure.

9. Warranties, Liability, and Indemnification

9.1 Service Provided "As Is"

To the fullest extent permitted by law, the Services are provided "as is" and "as available."

Krabiclaw disclaims warranties and conditions of any kind, whether express, implied, statutory, or otherwise, including implied warranties of:

• merchantability;
• fitness for a particular purpose;
• title;
• non-infringement;
• availability;
• reliability; and
• error-free operation.

9.2 No Guarantee

We do not warrant that:

• the Services will always be available, uninterrupted, secure, or error-free;
• every defect will be corrected;
• any third-party provider will remain available;
• analytics or reports will be complete or error-free;
• generated, imported, transformed, or synchronized information will always be accurate;
• search engines or third-party platforms will rank, display, distribute, or approve your content;
• using Krabiclaw will result in sales, revenue, customers, bookings, reservations, leads, traffic, or other business results; or
• any particular integration or functionality will remain available.

9.3 Third-Party and Merchant Activity

Krabiclaw is not responsible for:

• the quality, safety, legality, or delivery of merchant products or services;
• acts or omissions of merchants or customers;
• disputes between merchants and customers;
• outages or actions of third-party providers;
• third-party payment, messaging, hosting, social, search, mapping, AI, MCP, or analytics systems;
• merchant tax obligations; or
• information, instructions, or actions supplied through an authorized third-party integration.

9.4 Limitation of Liability

To the fullest extent permitted by applicable law, Krabiclaw, Aurelox LLC, and their affiliates, officers, directors, employees, contractors, agents, suppliers, and licensors will not be liable for any:

• indirect;
• incidental;
• special;
• punitive;
• exemplary;
• consequential; or
• similar damages,

or for loss of:

• profits;
• revenue;
• business opportunity;
• goodwill;
• customers;
• use;
• data; or
• anticipated savings,

arising out of or relating to the Services or these Terms, regardless of the legal theory asserted and even if advised that such damages were possible.

To the fullest extent permitted by law, Krabiclaw will not be liable for damages arising from your inability to access or use the Services, merchant-customer transactions, unauthorized account activity resulting from your failure to secure your account, or the acts or omissions of third-party providers.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

9.5 Indemnification

You agree to defend, indemnify, and hold harmless Krabiclaw, Aurelox LLC, their affiliates, officers, directors, employees, contractors, agents, suppliers, and licensors from claims, demands, proceedings, losses, liabilities, damages, judgments, settlements, penalties, costs, and reasonable attorneys' fees arising out of or relating to:

1. your breach of these Terms or incorporated policies;
2. your Materials;
3. your products or services;
4. transactions between you and your customers;
5. refunds, disputes, chargebacks, or fraudulent merchant transactions;
6. your violation of law;
7. your violation of third-party rights;
8. your taxes;
9. your marketing or communications;
10. your use of customer Personal Data;
11. your use of third-party services or integrations; or
12. acts or omissions of your Authorized Users.

This obligation does not apply to the extent a claim results from Krabiclaw's own breach of these Terms or unlawful conduct.

10. Intellectual Property and Your Materials

10.1 Your Materials

"Materials" means content, data, information, trademarks, logos, business information, products, listings, prices, photographs, videos, files, text, reviews, menus, articles, messages, site content, structured data, and other materials you provide, upload, import, submit, publish, authorize us to retrieve, or otherwise make available through the Services.

As between you and Krabiclaw, you retain ownership of Materials that you own.

10.2 License to Krabiclaw

You grant Krabiclaw a non-exclusive, worldwide, royalty-free, transferable and sublicensable license to host, store, reproduce, modify, format, adapt, translate, distribute, display, perform, transmit, publish, process, analyze, and otherwise use your Materials as reasonably necessary to:

• provide the Services;
• operate your Store;
• process transactions and customer requests;
• provide integrations;
• maintain and secure the platform;
• support, troubleshoot, evaluate, develop, and improve the Services;
• create derived technical representations necessary for the Services;
• display your public storefront and Materials;
• promote your Store or the Services; and
• exercise our rights and perform our obligations under these Terms.

This license does not transfer ownership of your Materials to Krabiclaw.

10.3 Rights in Materials

You represent and warrant that:

• you own your Materials or have sufficient rights to use them;
• you have authority to grant the licenses in these Terms;
• your Materials do not unlawfully infringe third-party rights; and
• you have obtained any rights, permissions, notices, and consents required for us to process Personal Data or other protected information included in your Materials.

10.4 Merchant Trademarks

You grant Krabiclaw a non-exclusive, worldwide, royalty-free license to use your business names, trademarks, service marks, and logos to:

• operate and display your Store;
• identify your organization within the Services;
• facilitate integrations;
• provide customer-facing functionality; and
• identify or feature you as a user of Krabiclaw in connection with promoting the Services.

10.5 Moral Rights

To the extent permitted by applicable law, you waive and agree not to assert moral rights or similar rights in Materials to the extent necessary for Krabiclaw and its permitted sublicensees to exercise the licenses granted under these Terms.

10.6 Krabiclaw Intellectual Property

Krabiclaw and its licensors retain all right, title, and interest in and to:

• the Krabiclaw platform;
• software;
• APIs;
• MCP server and tools;
• templates;
• user interfaces;
• documentation;
• branding;
• designs;
• systems;
• algorithms;
• infrastructure;
• databases;
• platform-generated functionality; and
• other technology comprising the Services.

Except for the limited right to use the Services under these Terms, no rights in Krabiclaw intellectual property are transferred to you.

10.7 Feedback

If you provide suggestions, ideas, requests, reviews, recommendations, or other feedback concerning the Services ("Feedback"), you grant Krabiclaw an unrestricted, perpetual, irrevocable, worldwide, royalty-free right to use, modify, commercialize, and incorporate that Feedback without compensation or obligation to you.

11. Third-Party Services, Integrations, and MCP

11.1 Third-Party Services

The Services may interoperate with products or services provided by third parties, including payment providers, hosting and infrastructure providers, analytics providers, messaging providers, search and mapping services, social networks, AI systems, MCP clients, operational systems, and other integrations ("Third-Party Services").

Your use of a Third-Party Service may be subject to separate terms between you and that third party.

11.2 Authorization

When you enable or authorize a Third-Party Service, you authorize Krabiclaw to exchange information with that service and permit actions reasonably necessary for the integration to operate.

Information made available may include your Materials, account information, customer information, configuration, analytics, products, orders, bookings, reservations, or other information within the scope you authorize.

11.3 MCP and Agentic Clients

Krabiclaw may permit authorized MCP clients, AI assistants, agents, or other compatible software to interact with your Krabiclaw organization.

When you connect or authorize such a client:

• the client may be able to read information from your organization only within the technical permissions available to your account;
• the client may be able to create, modify, publish, or delete information only within the technical permissions available to your account;
• technical permission to perform an operation does not by itself mean that you intended or approved every action a client may request;
• where Krabiclaw requires an action-specific confirmation, that confirmation must be satisfied before execution, and the absence of a general review screen in the connected client does not waive that requirement;
• you are responsible for deciding which clients to connect, which instructions or approvals to provide, and for reviewing available action details and confirmations for significant actions;
• information returned through MCP may be transmitted to the third-party client providing the conversation or agent experience; and
• the third-party provider's own terms and privacy practices apply to its handling of information. Merchant-selected clients are not Krabiclaw providers, and Krabiclaw makes no representation about a provider's training, retention, confidentiality, or deletion practices.

Krabiclaw controls the permissions and operations exposed by its Services but does not control how a third-party AI model, client, or provider generates instructions, interprets prompts, or handles information after receiving it.

11.4 Third-Party Responsibility

Krabiclaw does not warrant or guarantee Third-Party Services.

We are not responsible for a third party's:

• availability;
• security;
• accuracy;
• processing;
• changes;
• pricing;
• account restrictions;
• data handling;
• outputs; or
• termination of service.

Enabling a Third-Party Service does not make Krabiclaw responsible for that provider.

11.5 Disabling Integrations

We may disable, limit, suspend, or discontinue an integration where necessary for security, legal compliance, platform integrity, provider requirements, technical changes, or discontinuation of the third-party service.

12. Communications, Analytics, and Tracking Tools

12.1 Messaging

Krabiclaw may provide functionality that allows you to send or receive email, WhatsApp messages, notifications, review requests, booking messages, or other communications.

You are responsible for ensuring your communications comply with applicable:

• anti-spam laws;
• telemarketing laws;
• privacy laws;
• consent requirements;
• platform rules; and
• opt-out requirements.

You may not use the Services to send unlawful unsolicited communications.

12.2 Merchant-Configured Tracking

The Services may allow you to configure analytics tools, pixels, advertising technologies, social integrations, or similar technologies.

You are responsible for:

• determining whether those technologies are lawful for your use;
• providing legally required notices;
• obtaining required consent;
• honoring applicable opt-outs; and
• configuring those tools consistently with applicable law.

12.3 Krabiclaw Analytics

Krabiclaw may collect and use operational, diagnostic, security, performance, usage, and analytics information concerning use of the Services.

We may use this information to:

• operate the Services;
• prevent abuse;
• troubleshoot;
• measure performance;
• understand product usage;
• improve existing functionality;
• develop new functionality; and
• support merchants.

Our handling of Personal Data is further described in our Privacy Policy.

13. Privacy and Data Protection

13.1 Privacy Policy

Krabiclaw's collection, use, disclosure, and processing of Personal Data is governed by our Privacy Policy.

13.2 Merchant Customer Data

Where Krabiclaw processes Personal Data concerning your customers on your behalf, you are generally responsible for determining the purposes for which that information is collected and used, and Krabiclaw acts as a processor or service provider to you to the extent provided by applicable law.

Krabiclaw may also process certain information for its own legitimate platform purposes as described in our Privacy Policy.

13.3 Your Privacy Obligations

You are responsible for:

• providing legally required privacy notices;
• obtaining legally required consent;
• responding to customer privacy requests where you are responsible for doing so;
• establishing a lawful basis for your processing;
• honoring legally required opt-outs;
• managing third-party pixels and integrations you enable;
• limiting access to customer data appropriately; and
• complying with applicable privacy and data-protection laws.

13.4 Customer Requests

If a customer contacts Krabiclaw concerning Personal Data that we process on your behalf, we may direct the customer to you or otherwise assist you with the request where appropriate.

13.5 Security

You must use reasonable measures to protect customer information and account credentials.

You may not intentionally circumvent or impair security controls provided by Krabiclaw or its payment and infrastructure providers.

14. Term and Termination

14.1 Term

These Terms begin when you first create an account, accept the Terms, or use the Services and continue until terminated.

14.2 Cancellation by You

You may stop using the Services at any time.

Paid subscriptions may be cancelled using the applicable billing controls. Cancelling a subscription does not by itself delete your account or organization.

14.2.1 Account and Organization Deletion

Account and organization deletion are separate permanent destructive actions that execute after explicit confirmation rather than after a scheduled grace period.

Deleting your account does not by itself delete an organization. Organization deletion is subject to the permissions and billing controls applicable to that organization.

When an organization is deleted, its organization data is removed and its members lose access. If an active subscription or other provider condition prevents organization deletion, you must resolve it through the applicable billing or provider controls before deletion can complete.

14.3 Suspension or Termination by Krabiclaw

We may suspend, limit, or terminate all or part of your access where we reasonably determine that:

• you violated these Terms or an incorporated policy;
• you failed to pay amounts due;
• your use creates a security, fraud, abuse, payment, or legal risk;
• your use infringes third-party rights;
• continued service would violate law or a valid governmental requirement;
• a third-party provider requires suspension;
• your account has been compromised;
• your activity materially interferes with the Services; or
• suspension is otherwise reasonably necessary to protect Krabiclaw, users, customers, or third parties.

Where appropriate, we may permit you to correct a violation before termination, but we are not obligated to do so.

14.4 Effect of Termination

Upon termination:

• your right to use the affected Services ends;
• your storefront or other hosted functionality may be taken offline;
• outstanding amounts become due;
• no refund is owed except where required by law;
• third-party services may need to be separately cancelled or managed;
• data may be deleted or retained in accordance with our Privacy Policy and legal obligations; and
• rights and obligations that by their nature should survive will continue.

14.5 Survival

Sections concerning payment obligations, confidentiality, liability, indemnification, intellectual property, privacy, merchant transaction obligations, governing law, dispute forum, and other provisions that by their nature should survive will survive termination.

15. Changes to the Services and Terms

15.1 Changes to the Services

We may modify, add, remove, suspend, or discontinue Services, features, plans, limits, integrations, or functionality.

We are not liable merely because a Service or feature is modified or discontinued.

15.2 Changes to These Terms

We may update these Terms from time to time.

The current version will be posted through Krabiclaw or on our website with an updated effective date.

Where required by applicable law, we will provide any legally required notice.

Unless otherwise stated, updated Terms take effect when posted.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms.

If you do not agree to updated Terms, you must stop using the Services.

15.3 Pricing Changes

We may change pricing, plan structures, fees, billing intervals, usage limits, or included features.

Changes applicable to an existing paid subscription will take effect as disclosed through the applicable pricing, billing, checkout, dashboard, renewal, or account interface and subject to applicable law.

16. General Conditions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, Acceptable Use Policy, and any applicable additional terms expressly incorporated into them, constitute the entire agreement between you and Krabiclaw concerning the Services and supersede prior agreements concerning the same subject matter.

16.2 Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services are governed by the laws of the State of Utah, without regard to conflict-of-law principles.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16.3 Forum

Any dispute, action, or proceeding arising out of or relating to these Terms or the Services must be brought exclusively in a state or federal court located in Utah, and each party consents to the personal jurisdiction of those courts.

16.4 No Waiver

A party's failure to enforce a provision of these Terms does not waive its right to enforce that provision later.

16.5 Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

16.6 Assignment

You may not assign or transfer these Terms or your rights or obligations under them without Krabiclaw's prior written consent.

Krabiclaw may assign or transfer these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, corporate restructuring, or transfer of the Services.

16.7 No Third-Party Beneficiaries

Except where expressly stated otherwise, these Terms do not create rights enforceable by any person or entity that is not a party to them.

16.8 Independent Parties

You and Krabiclaw are independent contracting parties.

These Terms do not create a partnership, joint venture, agency, franchise, fiduciary relationship, employment relationship, or merchant-customer relationship between you and Krabiclaw.

16.9 Force Majeure

Krabiclaw will not be responsible for delay or failure caused by circumstances beyond our reasonable control, including internet or infrastructure failures, utility failures, natural disasters, governmental actions, labor disputes, war, terrorism, civil unrest, provider outages, cyberattacks, or other similar events.

16.10 Electronic Communications

You agree that agreements, notices, disclosures, records, and other communications may be provided electronically, including through email, the Services, or our website, where permitted by law.

16.11 English Version

If these Terms are translated into another language, the English version controls to the extent permitted by applicable law in the event of a conflict.

16.12 Contact

Krabiclaw is operated by:

Aurelox LLC
a Utah limited liability company
doing business as Krabiclaw

For questions concerning these Terms, contact:

hello@krabiclaw.com

Website: https://krabiclaw.com