Choose who guests meet

Choose the person who delivers a service so guests can book a time that works for them.

Assign a team member

An Owner or Admin can make this change.

1. Open the service’s Booking settings.
2. Select Who guests meet.
3. Choose the team member, then select Save.

Their working hours, time off and any connected personal busy times help decide which new times guests can book. If you choose Use the business schedule, the service uses the business schedule instead.

Change the person for an existing booking

Open the booking in Calendar, then select Team member. Choose the member currently assigned to the service and save. If you need someone else, update Who guests meet in the service’s Booking settings first.

The change applies to the whole session, including its existing bookings. We check availability before saving and notify affected guests. Changing the service’s default person won’t reassign existing bookings.